Welcome to SmartCraft – your trusted gifting partner 🎁
We value your privacy and are committed to protecting your personal information while you shop for customized and corporate gifts with us.

1. Information We Collect

a) Personal Information

When you place an order or contact us, we may collect:

  • Name

  • Mobile Number

  • Email Address

  • Delivery Address (for gift shipping)

  • Billing Details

b) Gift Customization Data

Since SmartCraft is a gifting platform, we may also collect:

  • Names, photos, or messages you provide for customization

  • Special instructions for personalized gifts

👉 This data is used only for creating your custom products.

c) Non-Personal Information

  • IP Address

  • Device & Browser Info

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your gift orders 🎁

  • Create personalized/customized products

  • Send order updates & delivery notifications

  • Provide customer support

  • Improve our products and services

  • Share offers & new product updates (only if you opt-in)

3. Sharing Your Information

We do not sell your personal data.

We may share limited data with:

  • Courier/Delivery partners (to deliver gifts)

  • Payment gateways (for secure payments)

  • Printing/Production teams (only for customization work)

All partners are required to keep your data secure.

4. Data Protection for Custom Gifts

  • Your uploaded photos, names, and messages are kept confidential

  • We do not reuse or share your personal designs without permission

  • Custom data may be stored temporarily for order processing

5. Cookies

We use cookies to:

  • Improve your browsing experience

  • Save cart & preferences

  • Analyze website performance

You can disable cookies anytime in your browser settings.

6. Data Security

We follow strict security measures:

  • Secure payment processing 🔒

  • Limited access to sensitive data

  • Safe storage systems

However, no online system is 100% secure.

7. Your Rights

You can:

  • Request access to your data

  • Ask for correction or deletion

  • Opt-out of promotional messages

Contact us anytime for support.

8. Third-Party Links

Our website may contain links to third-party platforms (like payment or social media).
We are not responsible for their privacy practices.

9. Changes to Privacy Policy

SmartCraft may update this policy anytime. Updates will be posted here.

10. Contact Us

For any privacy-related queries:

📧 Email: smartcraftindia@gmail.com
📞 Phone: 8860636000
📍 Address: 13/303 Ground Floor, East Delhi – 110031

SmartCraft – Making Every Gift Special & Secure ❤️